Thank you for shopping with LAROWA. This Shipping Policy explains our shipping rates, delivery times, fulfilment process, and important delivery information for orders placed through www.larowa-store.com.

1. Shipping Rates

Our standard shipping rates depend on your delivery location. Available shipping options and final shipping costs will be shown at checkout before you complete your order.

2. Order Processing and Fulfilment

After you place an order, your order details are reviewed and sent for processing and fulfilment. Once your order has been processed, it will be prepared for shipment.

3. Estimated Delivery Time

Delivery usually takes 7–15 business days, depending on your location, product availability, supplier processing time, courier service, customs processing, and other factors outside our control.

Business days do not usually include weekends or public holidays.

4. Shipping Confirmation

Once your order has been shipped, you may receive a shipping confirmation email with tracking information, where available. Tracking updates may take some time to appear after the package has been handed to the carrier.

5. Delivery Delays

While we aim to deliver orders as quickly as possible, delivery times are estimates and are not guaranteed. Delays may occur due to high order volume, supplier processing, customs checks, weather conditions, courier delays, incorrect shipping details, or other unexpected circumstances.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. LAROWA is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping details provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at contact@larowa-store.com.

7. Customs, Duties, and Import Taxes

Depending on your country or region, your order may be subject to customs fees, import duties, taxes, or other charges. These charges are the responsibility of the customer unless otherwise stated at checkout.

LAROWA is not responsible for delays caused by customs processing or local import regulations.

8. Lost or Missing Packages

If your package appears to be delayed, lost, or marked as delivered but you have not received it, please contact us at contact@larowa-store.com with your order number and shipping details.

We will review the situation and assist you where possible.

9. Contact Information