This Privacy Policy explains how LAROWA collects, uses, stores, and protects your personal information when you visit or make a purchase from www.larowa-store.com.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our store, we may collect certain personal information from you.

This may include:

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment details
• Order details
• IP address
• Device and browser information
• Website usage and browsing behaviour

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Confirm payments and prevent fraud
• Arrange shipping and delivery
• Send order confirmations and updates
• Respond to customer support requests
• Improve our website, products, and customer experience
• Send marketing emails where you have given consent
• Comply with legal, tax, accounting, and regulatory obligations

3. Payment Information

Payment information is processed securely through our payment providers. LAROWA does not store full payment card details on our own systems.

Your payment data may be handled by third-party payment processors in accordance with their own privacy and security policies.

4. Order and Delivery Information

To complete your order, we may share necessary information with delivery companies, fulfilment partners, suppliers, and service providers.

This information may include your name, shipping address, contact details, and order details.

5. Marketing Communications

If you subscribe to our newsletter or agree to receive marketing messages, we may send you emails about products, offers, promotions, and store updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at contact@larowa-store.com.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, analyse website traffic, and support advertising or marketing activities.

Cookies may collect information such as your IP address, browser type, device type, pages visited, time spent on the website, and actions taken on the website.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect some features of our website.

7. Third-Party Services

We may use trusted third-party services to operate our store, process payments, deliver orders, provide customer support, analyse website performance, and run marketing campaigns.

These third parties may include:

• Website hosting providers
• Payment processors
• Shipping and delivery partners
• Email marketing platforms
• Analytics providers
• Advertising platforms
• Customer support tools

These service providers are only given access to the information needed to perform their services.

8. Sharing Your Information

We do not sell your personal information. We may share your information only when necessary to operate our business, fulfil your order, comply with legal obligations, protect our rights, or prevent fraud.

9. International Transfers

Some of our service providers or fulfilment partners may operate outside the United Kingdom. This means your personal information may be transferred to and processed in countries outside your location.

When this happens, we take reasonable steps to ensure your information is handled securely and in accordance with applicable data protection laws.

10. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, tax, accounting, fraud prevention, and dispute resolution.

When personal information is no longer needed, we will delete it or anonymise it where appropriate.

11. Data Security

We take reasonable security measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain processing activities
• Request restriction of processing
• Request a copy of your personal data
• Withdraw consent for marketing communications

To exercise your privacy rights, contact us at contact@larowa-store.com.

13. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

14. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website operations.

Any updates will be posted on this page. Continued use of our website after updates are posted means you accept the revised Privacy Policy.

16. Contact Information